nopCommerce Review 2020

nopCommerce was launched back in 2008 as a specialist eCommerce builder aimed at small and medium sized businesses. It’s free to download and has a very active community of developers, making it a great choice for anyone with coding skills.

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Table of Contents


    Designs and themes

    There are currently seven free themes to choose from in the nopCommerce store, but these aren’t going to blow you away.

    However, as you might expect from any free-to-download, open-source eCommerce builder, this program has a decent range of themes developed by third parties to choose from as an alternative. 

    If you want a good looking online store you should expect to pay between $40 and $250 for one of the premium theme options.

    Most of the themes come bundled with a number of plug-ins to help get your store up and running, like a built-in Facebook store and optimized SEO options.

    There’s a good variety of colors and designs on offer under the paid theme options, and the store is easy to browse through to find what you’re looking for.

    Apps and add-ons

    nopCommerce is one of the smaller eCommerce solutions on the market and has racked up around 3 million downloads since it was founded in 2008.

    This means its selection of apps and add-ons isn’t as large as some of its competitors, especially when compared to the giants like WordPress. 

    However, it has a growing team of dedicated partner developers working to bring new tools and features. Some of its best include:

    • Social media feed managers
    • SEO optimization of store products
    • Email marketing campaigns
    • Multiple payment options

    While the platform is free, you should set aside a budget for any apps and plug-ins you want to add to your store, as things can get pricey.

    For example, you can develop a mobile app for your store, but the plug-in to do so will set you back around $1,000.

    You’ll also need some developer skills to properly integrate everything. Other apps will set you back around $40 to $250 each on average.

    Language options

    You can create a multilanguage store in any language you like. However, this won’t be easy and will require a good understanding of various coding languages like .NET, HTML, and CSS.


    Social integration and sales channels

    Due to its customizable nature, you’ll be able to integrate just about any of your social media and sales channels into your online store, including:

    • Facebook
    • Amazon
    • eBay

    You’ll also find several plug-ins that can help you with social media management.

    SEO tools

    nopCommerce has a nice selection of tools and plug-ins to get you started, or you can customize just about every aspect of your store and do the SEO optimization yourself. Options include:

    • Fully localizable templates - Have different metadata for different languages and geographical regions
    • Override manufacturer metadata if you’re selling for a third party
    • Simplify site navigation
    • Integrate with Google Analytics

    Custom fields

    The good news is that this program already comes with a lot of useful default fields, and can collect information like customer age, gender, address, and newsletter sign-ups.

    If you can’t find the field you like, you can customize your store to add anything you’d like.

    The bad news is that this can be quite difficult for non-technical users to do. It definitely isn’t a tool for beginners, but you can find advice and instructions on coding help in the forums.

    Reporting tools

    The range of reporting tools on offer isn’t as extensive as some competitors, but nopCommerce still manages to provide some basic analytics data, including:

    • Customers per month
    • Performance of individual products
    • Daily, weekly and monthly orders
    • Payment history

    Email marketing

    One of the best features of this program is how well supported it is by email marketing plug-ins. In fact, you’ll be able to integrate MailChimp marketing campaigns into your store completely free of charge. You’ll also be able to automate follow-up messages, monitor email analytics to measure campaign effectiveness, and customize your emails for different market segments.

    Importing and Exporting products

    NopCommerce supports importing and exporting products via Microsoft Excel. You’ll only need to upload your products once, and any online stores your account is connected to will be updated. You can also make bulk edits easily, for instance, if you have price increases across all products, you can update everything in one go.


    The software is open-source and free to download. However, you’ll need to budget for your theme, your web hosting, and any add-ons and plug-ins you want to use.

    This will depend entirely on your personal preferences, but most add-ons tend to range from around $40 to $250, meaning costs can start to mount up the more complicated your store needs to be.

    Given that nopCommerce also requires a solid understanding of coding and development, you could alternatively sign up to a premium support program.

    For the price of $799 for one year, staff will assist developers in getting the most out of the platform and can answer any coding and customization queries you might have.

    Other Features


    For those not signed up to the premium support program, you’ll find customer service a little limited. As with many other open-source eCommerce builders, you’re mostly on your own to work through any issues.


    Your first port of call will be the community forum, which is very active and should give you most of the answers you need. nopCommerce also has a number of blogs and articles with tips and helpful how-to guides.


    You can also sign up for premium support at $799 per year. This will let you raise tickets with customer service and give you the option to let staff carry out customization on your site.


    You’ll be responsible for maintaining your own site’s security. This will usually be done through the purchase of an SSL certificate through your web hosting provider.


    nopCommerce can integrate with most major shipping carriers including the US Postal service, UPS, and FedEx.

    Payment options

    You’ll find a wide range of payment processors including Paypal, Mastercard, Stripe, and Worldpay.


    This program has a number of free tax extensions that will give you real-time tax calculations across more than 12,000 jurisdictions. You can also choose paid extensions that can provide detailed tax analytics.


    You can create your own customizable dropshipping store and allow multiple vendors to sell via your site.

    Abandoned cart recovery

    There’s an add-on available that covers abandoned carts. It costs $29 and lets you set up timed intervals for sending abandoned cart emails, provides customers with a link back to their cart in the email and allows fully customizable messages.

    Managing store on a mobile device

    You can manage your store via the admin mobile app. You can do everything you can via desktop management including adding, editing and deleting products.

    What is Easy for Users at nopCommerce

    • It’s free to download and you can get developing straight away
    • It has an active user community making it easy to find answers you need to problems via the forum
    • It’s highly customizable, and if you have the necessary developer skills, you can make a powerful eCommerce site

    What is Difficult for Users on nopCommerce

    • This isn’t the platform for you if you don’t have any developer skills. You’ll need knowledge in .NET, CSS, HTML, and MS SQL to get the most out of the platform
    • Customer service also isn't easy to come by. You’ll get no support beyond the forums unless you sign up to one of the premium packages

    Best nopCommerce Stores



    Alternatives to nopCommerce

    Wix - If web development isn’t for you, Wix provides a good alternative. You can have a working site and marketplace set up in just a few hours and don’t need any advanced developer skills.

    Woocommerce - This free WordPress plug-in offers you similar levels of customization, but the interface is easier to get to grips with

    WordPress - One of the most established eCommerce builders on the market, with excellent SEO plug-ins

    Magento - This is another option for those who love coding. Magento has near limitless customization options and is also open source

    nopCommerce FAQs

    Am I allowed to use my own web domain with nopCommerce?

    Yes, you won’t actually be hosting with nopCommerce so you’ll need to provide your own domain.

    Does nopCommerce have an SSL certificate?

    No, you’ll need to arrange this via your web hosting provider or make alternative arrangements

    Does nopCommerce provide hosting to business?

    No, you’ll need to find a separate web hosting provider

    Can I change my account any time with nopCommerce?

    As it’s open source and free to download, you won’t be choosing from different plans or packages. This means it’s entirely up to you how much you want to spend on apps and plug-ins and how much customization you want to do

    Does nopCommerce take care of shipping for me?

    Yes, you’ll find add-ons that cover most major shipping options across the US.

    Is nopCommerce a good option for eCommerce activity?

    Yes! While it isn’t the biggest player in the market, this program has one of the most dedicated developer communities. With a little time and effort, you can pull together the perfect site.

    What’s the best alternative to nopCommerce?

    If you’re worried your developer skills aren’t up to scratch, Wix will be the best alternative for you. It’s easy-to-use interface requires no coding knowledge and you could be up and running in a few short hours.